Terms and conditions

Terms of Use

These Terms of Use (“Terms”) govern your use of the websites and mobile applications provided by Damo Co., Ltd. (or referred to as “us”) (collectively the “Platforms”). Please read these Terms carefully. By accessing and using the Platforms, you agree that you have read, understood and accepted the Terms including any additional terms and conditions and any policies referenced herein, available on the Platforms or available by hyperlink. If you do not agree or fall within the Terms, please do not use the Platforms.

The Platforms may be used by (i) natural persons and (ii) corporate legal entities, e.g. companies. Where applicable, these Terms shall be subject to country-specific provisions as set out herein.

damofoods reserves the right to change or modify these Terms (including our policies which are incorporated into these Terms) at any time. You are strongly recommended to read these Terms regularly. You will be deemed to have agreed to the amended Terms by your continued use of the Platforms following the date on which the amended Terms are posted.

1. Service Description: Damofoods food ordering system provides online food ordering and online payment services, including takeaway and dine-in options. Platform may be provided by multiple business partners, but the website owner is not responsible for the actions or products of these partners.

2. Registration: Users must register an account to use the Damofoods food ordering system. Users should provide accurate personal information and maintain up-to-date account information at all times.

3. Orders and Payment: Users select restaurants and food items through the Damofoods food ordering system and authorize payment. Restaurants are responsible for processing orders within the specified time and delivering the food item. Users are responsible for ensuring that their payment method is valid and should contact customer service in the event of payment or order problems.

4. Third-Party Services: The Damofoods food ordering system may utilise third-party services such as payment gateways, email services, or server providers. These services are not owned by us and are used at the user's own risk.

5. Quotes and Prices: Prices displayed on the website are for reference only and may change based on market conditions and other factors. We reserve the right to change prices at any time without notice. All promotions are only valid for a specific period.

6. User Conduct: Users must comply with applicable laws when using the Damofoods food ordering system. Users are prohibited from engaging in any behaviour that infringes on the rights of others or harms others. We reserve the right to refuse service, close accounts, or take other appropriate action if we believe that a user has violated these Terms.

7. Data Privacy: Damofoods promises to strictly comply with the relevant privacy policies to ensure the protection of user data.

8. Service Disruption: The Damofoods food ordering system may suspend service at any time, including but not limited to upgrading maintenance or technical difficulties. We reserve the right to suspend service without notice.

9. Limitation of Liability: We are not responsible for any losses or damages that occur during the use of the Damofoods food ordering system.

These terms and conditions are subject to change, and we recommend that users read them before using the Damofoods food ordering system.